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Let’s discuss about your customer support current state. Do you need to build it from scratch or just change some bits to improve?
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Deliver users a self-service portal consolidating knowledge from a variety of sources.
Helps your team to collaborate on customer support tickets and find solutions quicker.
Tier 1 Support Team
Outsourcing of support team responsible for basic support and getting of needed data.
Middleware to connect together support platforms with online services in use.